منابع مشابه
integrated public e-services interoperability assessment
delivering added value public e-services often requires cooperation between two or more government departments. in general, such cooperation is ensured by implementing interoperability between automated business processes. in spite of the existence of several works interested in public online services in general, only few of them were focused on measuring interoperability degree, whether used o...
متن کاملTransactional e-Government Services: An Integrated Approach
Although form-based services are fundamental to e-government activities, their widespread does neither meet the citizen’s expectations, nor the offered technological potential. The main reason for this lag is that traditional software engineering approaches cannot satisfactorily handle all of electronic services lifecycle aspects. In this paper we present experiences from the Greek Ministry of ...
متن کاملDesign criteria for public e-services
This paper focuses on design criteria for public e-services. The paper challenges traditional lists of usability criteria supporting design and evaluation of IT-systems. Traditional criteria within the field of human-computer interaction are perceived as too limited and an expanded view of the communication and business process is proposed. Within this expanded view, existing usability criteria...
متن کاملIntegrating e-government public transactional services into public authority workflows
Documents submitted by citizens through electronic services, deployed in the context of e-government, must usually undergo processing by some organisational information system in order to complete the citizens’ requests and for the reply to be returned to the citizen. The integration, however, of the e-service delivery platform and the organisational information system is often hindered for a n...
متن کاملAutomatic Data Migration e-System for Public Administration e-Services
Interoperability represents an important issue in developing successful e-Services applications. In such applications data is often produced by services specifics to one organization and is consumed by services belonging to another one. Still, automatic data migration and transfer utilities are currently insufficiently addressed. We present a solution for automatic data migration that is able t...
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ژورنال
عنوان ژورنال: TATuP - Zeitschrift für Technikfolgenabschätzung in Theorie und Praxis
سال: 2010
ISSN: 2199-9201,1619-7623
DOI: 10.14512/tatup.19.1.80